Return / Refund Policy

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a refund, you must contact events@jwbasketball.com with an explanation for why you would like to cancel your order/request a refund.

Refunds (if applicable)
Once your return request is received, we will send you an email to notify you notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at events@jwbasketball.com

Partners

The Official partners of JW Basketball